Are you a purely trading company or a company with its own factory?
We are the real professional beauty machines manufacturer, which has production team, R&D team, sales force and after-sale service team.
Where is your factory located?
Our factory is located in Songjiang Shanghai. If your time is available, you are warmly welcome to come to China to visit our factory.
Do you have any warranty?
Yes, we have. One year warranty on host machine is given. Three months free replacement warranty for handles, treatment heads, and parts.
What if any quality problems occur during the guarantee period?
Our professional technology supporting team can provide free update software per 3~6month. for your timely services. You can get the help you need in time by telephone, webcam, online chat (Google talk, Facebook, Skype). Please contact us once the machine has any problem. The best service will be offered.
What certification do you have?
All of our machines have the CE certification which ensures the quality and safety. Our machines are under strict quality management to ensure supreme quality.
What should I do if I don't know how to use the machine?
We have operation video and user manual for your reference.
What's the package?
Foam package, Aluminum box package, or as customer's requirements.
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